Service Point Belgium, ISO 9001:2000 certified
02/10/2008 - It is all about a quality management system! To secure customer satisfaction and continual improvement as central goals.
In August 2008 Service Point Belgium was certified by SGS for ISO 9001:2000 to perform the following activities:
Business Process Outsourcing (BPO):
the digitisation of paper documents and providing professional solutions for the processing and management of (business) data
Content Management System (CMS):
Content Management solutions that enables you and your employees to very easily retrieve all your business information, update it and publish it in a multitude of media: on intranet and websites, in product catalogues, etc...
ISO 9001:2000 is an internationally recognized standard for the quality of an organization. Companies that work according to this standard, such as Service Point Belgium, have demonstrated in an objective way to address a quality system with focus on a number of important pillars:
- Constant measurement, analysis and improvement
- Customer satisfaction and registration of complaints
- Management of assets and human resources
- To establish long-term objectives
- Leadership and involvement of employees
This ISO certification is a clear signal to customers and suppliers of an organisation: it proves that Service Point Belgium does not just says what it does, but it also does what they says.
